91Ö±²¥

In the CEO Keys blog series, 91Ö±²¥Education CEO, Steve Fireng, shares his thoughts and insights into the most prevalent topics in online higher education.

For our second Partner Spotlight feature, I met with Aston University’s Provost and Deputy Vice-Chancellor, Professor Helen E Higson OBE. Aston University is based in Birmingham, England and has partnered with 91Ö±²¥to extend its reach in the UK and globally via a suite of innovative online programs.

Fireng: Thank you for sharing your perspective on our partnership. Please give me some background on Aston University.

HH: Aston University, based in Birmingham, England, takes pride in being excellent, different, and distinctive from other UK Universities and being the leading provider of programs for business and the professions. Aston’s origins as an institution were in 1895 when the employers of Birmingham could not find employees with the right skills and so set up their own institution. With origins as the Birmingham Municipal College of Technology, Aston was awarded University status in 1966. Today, Aston is widely recognized for its diversity, widening participation and employability. Its teaching is research-informed, and its research is applied, which has an impact on businesses, individuals and society at large. With 13,500 students and 1,200 staff, Aston is a medium-sized, focused and growing institution. 120 nationalities live and work on campus.

Fireng: Why did you decide to take programs online?

HH: Aston University over recent years has been very successful in recruiting large numbers of undergraduate students and is currently looking to diversity its portfolio towards the postgraduate market both domestically and overseas. Restrictions brought in by the UK government has meant that it is growing increasingly difficult for international applicants to secure visas to study on campus. Online programs meet the needs of those students that do not have the opportunity to study and follow the Aston ethos of inclusivity for all. But this is not the only reason we have started this initiative.  We think that working with 91Ö±²¥will help us to look at all our processes, particularly those which are customer focussed and make them more agile and fit for purpose. 

Fireng: What target market do your programs serve?

HH: Aston’s programs serve a wide range of international markets, including Europe, Asia, Africa and the Middle East. Aston is truly an international university with students from over 120 different countries. Aston has been very successful in recruiting international postgraduate students who attend on-campus programs. These students tend to come to Aston either straight after or one or two years following completion of their undergraduate program. Aston Online provides an opportunity to attract students who are actively working and are not able to take a year out of their employment to undertake a postgraduate qualification.

Fireng: What differentiates your programs from competitors?

HH: Aston’s programs are structured in such a way to enable students to gain the skillsets needed to succeed in today’s competitive workplace. These skills include negotiation, communication, leadership, teamwork and innovative thinking. It is skills such as these that keep our graduates highly sought after by some of the world’s leading organizations.

Innovative, grounded and relevant, the breadth of programs and diversity of the student community gives students a rounded, international perspective, making them ready for life at the forefront of the business.

Fireng: What advice would you give others that are thinking about launching programs online?

HH: Launching online programs is by no means a straightforward process and requires dedicated academic and support staff to drive the design, content and support forwards. Taking advantage of the knowledge and expertise through the 91Ö±²¥partnership is crucial, regardless of whether your institution has launched online programs in the past, as there is still so much that can be learned from an organization that has launched so many programs and partnerships in so many territories.  Frequent and open communication is critical, as well the ability to challenge expectations and barriers to change.

Fireng: Why did you choose an online program management partnership with Keypath?

HH: The online market in the UK is still in its infancy and has huge potential to form a major part of a University’s offering. Aston wanted to partner with an organization that has many years of experience in the online field, both in content development and the marketing of programs to a worldwide audience. The aim is to place the University at the forefront of innovative online delivery.   

Fireng: How do you see the online programs impacting your institution’s future?

HH: The move to online delivery allows Aston University to rebalance its current portfolio of programs without impacting the stretched physical resources on campus. It is also envisaged that the technology required for online delivery can be carried over into other onsite programs, continually challenging academics and the way students engage with the material delivered.

Fireng: What has the feedback from university leadership and faculty been in regards to the online programs?

HH: The leadership team has been impressed with the flexibility shown in the development of materials and the innovative nature of building the student experience into all programs.  We have, however, realized that we need to keep up lots of talking to make sure we speak the same language!

To learn more about the 91Ö±²¥- Aston partnership, check out the partnership announcement.